Training Packages

The Outpost Project provides accommodation and ongoing support for homeless young people in the lesbian, gay, bisexual and transgender (LGBT) community. In addition to this nationally acclaimed work, Outpost now supplies training of the highest calibre for social housing providers - and for other organisations and sectors.

This is not just training about what we do. If you need to find out more about what we do then we'll come and talk to you or put on a presentation. We do good presentations too!

No. Outpost training is about you, your people, your organisation and your customers, and we know from the feedback we have received that our training will enable you all to:

• Recognise the challenges that a person's sexual orientation presents to them in daily work and life
• Recognise the implications (including the significant cost implications) that these challenges bring to you and your organisation
• Identify and apply cost-effective strategies that will benefit everyone concerned: personally, professionally and financially
    

Our training develops:

• Sensitivity in dealing with people
• Proactivity and practicality in dealing with issues
• Excellent coordinated teamwork within and outside your organisation to deliver lasting, low-cost and high value solutions for you and your customers

Consider the benefits and the transferable skills associated with some of the training commonly delivered:

	LGBT awareness	E & D awareness	Internal and external communication	Confidence	Needs analysis	Process design and development
training
Traditional 'niche' LGBT training
Personal effectiveness training
Generic equality and diversity training
Team-building

The Outpost project has commissioned and developed a suite of cutting edge training programmes, and delivers these nationally using its team of trained facilitators. The suite includes:

LGBT Awareness Programme for Housing Providers (1 day course)
On completion of the course, participants will be able to:

• Explain the current picture from examples of findings from existing research
• Identify the needs of your organisation, the housing officers and LGBT clients with regards to housing
• List the knowledge, skills and attitudes required to effectively support an LGBT client
• Describe how assumptions can impact on a person's behaviour
• Explain the interaction between a housing officer and an LGBT client and the potential outcomes
• List the organisations that can support LGBT people and assess the current level of knowledge you have as to what they provide
• Develop an effective process that enables the housing officer to ask the right questions with confidence in order to support the LGBT client fully
• Effectively diagnose an LGBT person's support needs and support them to the right service provider
• Create an action plan to improve current service provision on an individual level and an organisational level 

 Other courses are available including:

• LGBT awareness for employers
• LGBT awareness for schools and colleges
• LGBT awareness for community groups
• Transgender awareness and support
   

Bespoke courses are also available on request.

Contact our administrator Heather on:    

0191 281 0099
or
email: admin@outpostproject.org